ALWAYS SERVING.
ALWAYS STRIVING. ALWAYS ON.
ALWAYS SERVING.
ALWAYS STRIVING. ALWAYS ON.
Our Vision
Conway Corp is committed to serving our customers with excellence, planning for the future, and delivering exceptional services to our community.
We connect Conway residents to the very best in utilities, services and entertainment. Conway Corp is proud to provide electric, water, wastewater, video, internet, voice and security services for our fellow community members.
In every area, our team is committed to delivering high-quality service at reasonable rates. We’re always local. Always on. And always striving to live out our core values: customer satisfaction, innovation, reliability, safety, responsibility and community.
Our people work 24 hours a day, 365 days a year to serve you, our neighbor.
Our Mission
Conway Corp is dedicated to exceeding our customers’ expectations in producing and delivering safe, affordable, reliable, innovative and environmentally-sound utility and telecommunication services while enhancing the quality of life in our community.
Core Values
Customer Satisfaction
We commit ourselves each day to provide an exceptional customer experience, for both our external and internal customers.
Innovation
We will continue to innovate in ways that benefit the community and corporation.
Safety
We will not compromise the safety of ourselves, our fellow employees or our customers.
Reliability
We place a premium on reliability because we know how integral our services are in the lives of our customers. Our focus on infrastructure, technology and employee development reflect our commitment to providing customers with world-class reliability.
Responsibility
We are committed to fiscal and environmental stewardship of all resources. We will make prudent decisions to maintain the critical balance between financial stability, reliable operations and delivering services to customers at the best value.
Community
Our commitment to the community where we work and live is the reason we were founded. We remain dedicated to enhancing the quality of life in our community through our services, education initiatives and economic development involvement.
Strategic Areas of Focus
CareersCustomer Satisfaction
Foster a culture where customers feel confident, engaged, respected and valued
Enterprise Risk Management
Identify, assess and balance risks and opportunities to enhance organizational decision making
Infrastructure
Plan and invest in infrastructure to ensure safety, efficiency and reliability
Team
Attract, develop and retain a knowledgeable and high-performing team, while encouraging individual growth and organizational excellence
Technology
Collaborate and deliver innovative technology, while enabling organizational efficiency, agility and data-drive decisions