Help us congratulate Information Security Analyst 2 Hayden Driskill on recently earning his Certified Information Systems Security Professional (CISSP) certification!
The CISSP certification is a globally recognized credential in the field of information security, offered by the International Information System Security Certification Consortium (ISC2).It validates an individual’s expertise in designing, implementing, and managing a comprehensive cybersecurity program, demonstrating both technical, and managerial knowledge.
“We are so proud of Hayden for earning his CISSP certification,” Conway Corp Information Risk and Compliance Manager Jerry Stewart said. “This significant achievement reflects his commitment to information security and continuous professional growth. Earning one of the profession’s most respected credentials demonstrates his broad knowledge of cybersecurity, risk management, governance and operational resilience. His expertise strengthens Conway Corp’s ability to safeguard the systems and services our community relies on. I’m proud to have him as a valued member of our team and look forward to his continued growth as a cybersecurity professional.”
Hayden began his Conway Corp career as an information risk and compliance intern in August 2021. He transitioned to full-time employment as an information security analyst in February 2022.
Help us congratulate Andrew on his promotion to Telecom Construction Technician 4 in the Cable Telecommunications Department!
In his new role, Andrew will take on increased responsibilities supporting the construction, installation and maintenance of Conway Corp’s telecommunications infrastructure. His work will help support the continued expansion and reliability of the company’s broadband network.
As part of the requirements for his promotion, he successfully completed two training programs through the Society of Cable Telecommunications Engineers (SCTE), earning certifications as a Coaxial Splicer Specialist and FTTx Splicer Specialist. The training strengthens his technical knowledge and skills in working with coaxial and fiber-optic networks.
“I’m glad to see Andrew continue to learn and apply himself to his job,” Conway Corp Telecom Construction Senior Foreman Ben Lawrence said. “I hope he will remain an asset to Conway Corp for years to come.”
Andrew’s continued professional development and commitment to expanding his technical skills reflect his dedication to supporting Conway Corp’s telecommunications services and the customers who depend on them.
Andrew began his Conway Corp career in September 2022 as a telecom construction technician trainee. He was promoted to telecom construction technician 1 in March 2023, telecom construction technician 2 in September 2024 and telecom construction technician 3 in September 2025.
Help us congratulate Yolonda Harris on her promotion to human resources specialist!
In her new role, Yolonda will take on expanded responsibilities supporting the department’s daily operations, assisting employees with human resources needs and helping ensure the effective administration of employee programs and services.
“I am extremely proud of the contributions Yolonda has made over the years and the trusted partnership she has built with both our team and employees,” Conway Corp Human Resources Director Jim Clark said. “This promotion recognizes her dedication, professionalism, and the significant value she brings to Human Resources. It also reflects her readiness to take on broader responsibilities in supporting our employees and the organization.”
Throughout her time at Conway Corp, Yolonda has demonstrated a commitment to supporting employees and building strong relationships across the organization. Her experience, professionalism and dedication to service have made her a valued member of the Human Resources team.
In December 2024, Yolonda earned her Society for Human Resource Management Certified Professional (SHRM-CP) certification. The program equips human resources professionals with the skills and strategies needed to foster growth, drive performance and empower individuals in their professional journeys. Earning the certification reflects her commitment to professional excellence and her dedication to supporting and developing others.
She began her Conway Corp career in March 2017 as an administrative assistant. She was promoted to human resources technician in August 2021.
Conway Corp Business Solutions Account Executive Shane Neighbors recently completed the Sales Training Suite through the University of Central Arkansas, a professional development program focused on strengthening communication, customer relationships and effective sales techniques.
The 72-hour online training program includes three courses: Keys to Effective Communication, Effective Selling and Professional Sales Skills. Throughout the program, participants develop skills in building rapport and trust with customers, creating effective sales presentations, recognizing customer needs, negotiating, managing accounts and developing long-term customer relationships.
The training also explores the full sales process, from prospecting and initial customer conversations to proposals, presentations and account management, with an emphasis on providing strong customer service and turning new customers into long-term relationships.
“Shane’s commitment to learning and professional growth reflects the care he brings to every business relationship,” Conway Corp Business Solutions Manager Eleise Wood Myers said. We are proud of the work he does to ensure local businesses understand the full range of Conway Corp solutions available to support their goals, strengthen their operations, and meet their communication and technology needs.”
Shane began his Conway Corp career in February 2024.
Phase 3 Update: Outdoor Irrigation Suspended Beginning October 5
As drought conditions continue, we’re taking an additional step to protect Conway’s water supply.
Beginning Monday, October 5, Conway Corp will suspend outdoor irrigation as part of the Phase 3 Emergency Water Curtailment Plan.
The updated restrictions replace the current Phase 3 irrigation schedule, which allows customers to irrigate one day per week based on their street address. The Saturday and Sunday watering schedule will no longer be in effect beginning October 5.
What does this mean for customers?
Beginning October 5, customers should turn off automatic sprinkler and irrigation systems and discontinue watering lawns using Conway Corp water until further notice.
Customers may continue to hand water individual plants, flowers and shrubs as needed.
Why are we making this change?
Conway Corp continues to closely monitor conditions at Brewer Lake and take steps to protect the community’s available water supply.
Reducing outdoor water use is one of the most effective ways our community can lower overall demand. With more than 90 percent of Conway Corp water customers being residential customers, individual conservation efforts can have a significant collective impact on our water supply.
What other Phase 3 restrictions remain in effect?
All other Phase 3 restrictions remain in effect.
Customers may add water to an existing swimming pool only as necessary to maintain its current level, but filling an empty pool with Conway Corp water is prohibited.
Phase 3 restrictions are mandatory and enforceable under City of Conway Ordinance O-99-74.
Every gallon matters
We know continued water restrictions require customers to make changes at home, and we appreciate everyone who has already taken steps to reduce their water use.
We’re asking all customers to continue limiting nonessential water use wherever possible. Every gallon saved helps protect Conway’s water supply as drought conditions continue.
Conway Corp will continue monitoring drought conditions, water supply and customer demand and will provide updates as conditions change.
For the latest information and a complete list of Phase 3 restrictions, visit ConwayCorp.com/curtailment.
Leading Through Service: Laura Frizzell Named Conway Noon Lions President
For Conway Corp Accountant Laura Frizzell, serving the community has always been about more than simply showing up. She wants to find where she can help, roll up her sleeves and get to work.
That desire to make a difference led her to the Conway Noon Lions Club and, most recently, to serve as president of the organization.
With both of her children grown, Laura found herself with more time to give and began looking for a meaningful way to become more involved in the community that had played an important role in her family’s life.
“I decided to join a local civic organization to help make a difference in my community,” Laura said. “I had extra time since both my children were grown and thought that would be a great way to give back to the community that helped to mold them.”
Stepping Up to Lead
Laura describes herself as a “doer” who would rather help than sit on the sidelines. So, when an opportunity arose to fill a leadership position within Conway Noon Lions, stepping forward felt natural.
“I’ve always been a doer and prefer to be a helper rather than sitting on the sidelines,” she said. “When I found out there was an absence that needed to be filled, I figured this would be a good opportunity to try something new.”
Taking on the role has given Laura an opportunity to use her strengths in a new way while also reinforcing an important lesson about community service: no one does it alone.
“I could hopefully use my strengths to help others and learned rather quickly that no matter the role, it truly takes a village for it all to come together,” she said.
Laura is one of several Conway Corp employees who give their time to Conway Noon Lions. Regulatory & Risk Management Director Chris Odom serves as secretary, and Chief Information Officer Jason Hansen serves as a second-year board member. Water Systems Manager Lee Tedford and Water Systems Senior Foreman Chad Hogan are also members of the club.
Together, their involvement reflects a commitment to serving Conway that extends beyond their work at Conway Corp and into the community they call home.
More Than Sight Assistance
While Lions Clubs are perhaps best known for their work related to vision, Laura said the Conway organization’s reach extends much further.
The club supports eight global service causes: vision, hunger, diabetes, childhood cancer, disaster relief, the environment, humanitarian efforts and youth.
“We are known for our sight assistance programs, but we also do a lot more,” Laura said.
Locally, members provide scholarships, participate in litter cleanups, work with young people through an art program and collect needed items for food pantries, schools, foster care centers and other community organizations. The club also partners with local shelters to help provide glasses to those in need.
For Laura, it is the people behind those efforts who make the organization special.
“Conway Noon Lions is a wonderful organization with some amazing people of all ages with big hearts for serving,” she said.
An Invitation to Serve
As president, Laura hopes to continue building on that spirit of service while encouraging more people to discover how they can make a difference.
The club is always looking for new members, and Laura invites anyone interested in learning more to attend one of its Tuesday lunch meetings at the CBC Community Room.
“We would love to invite anyone who is interested in joining us to come to lunch on Tuesday to learn what we do and hear from some great speakers on things happening in our community,” she said.
For Laura, serving with Conway Noon Lions has provided exactly what she was searching for: an opportunity to give back to the community that has given so much to her family — and a chance to work alongside others who share her heart for service.
Pictured from left: Conway Corp employees Laura Frizzell, Jason Hansen, Chris Odom, Lee Tedford and Chad Hogan are all involved with the Conway Noon Lions Club, giving their time to support the organization’s service efforts throughout the community.
Fluoride has been restored to Conway’s drinking water following a temporary interruption caused by a global shortage of hydrofluorosilicic acid, the compound used in the water fluoridation process.
With our supply restored, Conway Corp has resumed adding fluoride at levels established by the Arkansas Department of Health.
Why Was Fluoride Temporarily Unavailable?
The interruption was caused by a global shortage of hydrofluorosilicic acid resulting from disruptions in international production and shipping.
Throughout the shortage, we remained in regular contact with our supplier while awaiting a scheduled shipment. Once the necessary supply became available, we resumed fluoridation.
Was Conway’s Water Safe During the Interruption?
Yes. Conway’s drinking water remained safe throughout the temporary interruption.
Fluoride is added to drinking water to help prevent cavities and tooth decay, but it is not required for water treatment or disinfection. The temporary absence of added fluoride did not affect the safety of Conway’s drinking water, and customers did not need to boil their water or switch to bottled water.
Why Does Conway Corp Add Fluoride?
Fluoridation is required for larger public water systems in Arkansas.
Under Arkansas Code § 20-7-136, public water systems serving 5,000 or more people are required by state law to add fluoride to drinking water and maintain fluoride levels established by the Arkansas Department of Health. The requirement was originally passed in 2011 as Act 197.
Fluoride is added to drinking water as a public health measure to help prevent cavities and tooth decay.
What Happens Next?
Conway Corp will continue monitoring our fluoride supply and working with our supplier to prepare for potential future disruptions.
For customers, no action is needed. Fluoride has been restored, and Conway’s drinking water continues to be safe to drink and use as normal.
Customers can stay informed by visiting ConwayCorp.com or following Conway Corp on social media for updates.
Help us congratulate Nick Benedict on his promotion to telecom construction technician 2 in the Cable Telecommunications Department.
Nick earned the promotion after successfully completing the SCTE Broadband Wireless Specialist certification, continuing his technical development and preparing him for increased responsibilities within the department.
As a telecom construction technician 2, he will participate in on-call duties and expand his hands-on experience with Passive Optical Network (PON) systems. His work will support Conway Corp’s ongoing fiber expansion and the telecommunications infrastructure serving customers across the community.
“Nick has worked hard to expand his knowledge and strengthen his skills since joining our team,” Conway Corp Telecom Construction Senior Foreman Ben Lawrence said. “He has embraced opportunities to learn, and this promotion is a great next step as he continues growing within the department.”
Nick began his Conway Corp career in August 2024 as a telecom construction technician trainee. He advanced to telecom construction technician 1 in September 2025.
If you’re traveling through downtown Conway in the coming weeks, you’ll want to plan for a temporary closure along Oak Street.
Conway Corp has hired crews to complete utility infrastructure work along Oak Street, requiring a full street closure from Locust Avenue to Front Street beginning Monday, Sept. 28.
The closure will remain in place weekdays and weekends and is expected to last at least two weeks.
What Drivers Need to Know
During construction, drivers should expect changing traffic patterns throughout the downtown area. Please follow all posted signs and detours and allow additional time when traveling near the work zone.
Motorists and pedestrians should also use caution around the construction area and remain mindful of crews working along the roadway.
Investing in Downtown Infrastructure
The Oak Street work is part of ongoing efforts to upgrade utility infrastructure in downtown Conway. Completing this work helps ensure the infrastructure serving the area remains reliable while supporting continued improvements and growth downtown.
We know street closures can be inconvenient, especially in a busy area of our community, and we appreciate everyone’s patience and cooperation while crews complete this work safely and efficiently.
Conway Corp will continue to provide updates as the project progresses. Please stay alert to posted detours and changing traffic conditions when traveling through downtown Conway.
