Lane McNew recently earned his SCTE Business Class Services Specialist certification and was promoted to Telecom Installer Technician 4.
The course provides a broadband technician with the fundamental knowledge needed to perform a business class service installation, including high-speed data services, video services and telephony. The technician will learn the difference between residential and business service along with the fundamentals of business class wiring, data, voice and hospitality services.
To earn the certification, McNew underwent several hours of study and application, as well as passing the examination. It is one of the top levels of achievement for installer technicians in the state.
“Lane’s successful completion of the SCTE Business Class Services Specialist Certification is a testament to his exceptional dedication, expertise and proficiency in delivering superior service to our customers,” Telecom Business Class Services Senior Foreman Justin Moore said. “This noteworthy achievement reflects Lane’s unwavering commitment to professional development and excellence, embodying the high standards and quality of technicians that Conway Corp fosters.”
McNew was hired at Conway Corp as an installer trainee in August 2020. In September 2021, he began the telecom installer technician program.