Conway Corp recently announced that Matthew Stephens has earned the Society of Cable Telecommunications Engineers (SCTE) Business Class Services certification and has been promoted to Telecom Business Class Services Technician 1.
The SCTE Business Class Services certification is a nationally recognized achievement that demonstrates advanced knowledge in providing commercial telecommunication solutions, including internet, voice, and data services. Earning this certification marks a significant milestone in Stephens’ professional development and commitment to delivering reliable business-class services to Conway Corp customers.
“The Business Class Services Specialist Certification took 50 hours of intense course work and testing,” Telecom Business Class Services Senior Foreman Justin Moore said. “This certification equips Matthew with the advanced skills for installing and troubleshooting the advanced services such as telephone, hosted voice and dedicated fiber services that we provide for our business customers. Matthew’s dedication to advancing his skills is a testament to his commitment to excellence in serving our customers and staying at the forefront of industry standards. His Business Class Services Specialist Certification reflects both his technical expertise and his determination to deliver the highest level of service, making him an asset to our team and our customers. We’re proud to have him on board, representing our commitment to quality and innovation in telecommunications.”
Throughout his time with the company, he has steadily advanced, earning multiple promotions through hard work and dedication.
Matthew began his career with Conway Corp in August 2020 as an installer trainee. In September 2021, he entered the telecom installer technician program and quickly progressed through the ranks, becoming a telecom installer technician 1 in March 2022, technician 2 in September 2022, technician 3 in May 2023, and technician 4 in October 2024.
Congratulations, Matthew!