Help us congratulate Neil Holman on his promotion to lead customer care specialist!
In his new role, Neil will help supervise Conway Corp’s call center team. He will support the day-to-day operations of the team while helping ensure customer care specialists have the information, resources and guidance they need to provide exceptional service to Conway Corp customers.
“Neil has been a valued member of the customer service team for more than five years,” Conway Corp Customer Service Manager Jaylene Sexton said. “His commitment to supporting employees, sharing his knowledge and ensuring the team has the information needed to succeed has prepared him well for this leadership role. We are excited to see Neil continue to grow in this position and help further strengthen our exceptional call center team.”
Throughout his time with Conway Corp, Holman has demonstrated a commitment to both customers and his fellow employees. His willingness to share his experience and help others succeed has made him a valuable resource within the customer service department and prepared him to take on additional leadership responsibilities.
Neil began his Conway Corp career in December 2020 as a customer care specialist.
Congrats Neil!