Business Class Services Specialist Technician James Buggs, Lead Cashier Kendra Caines and Senior Lineman Scott Ussery were recently honored by Conway Corp for their outstanding work performance over the past year.
Buggs and Caines each received the Customer Service Award presented by CEO Richard Arnold, and Ussery received the Safety Leadership Award presented by Safety Director Steve Plant at the company’s annual awards dinner.
Buggs and Caines were both nominated by their fellow coworkers for going above and beyond their job duties.
One employee commented how many compliments Buggs receives yearly from customers and how professional and courteous he is.
Another said Buggs “is an outstanding employee with a great attitude. He is always ready to help and will have a smile on his face. James is very conscientious and courteous and goes the extra mile for our customers.”
Caines was nominated by one employee for her “excellent customer service skills she always displays with a high degree of integrity and dedication. She always has a positive attitude and is a valuable asset to Conway Corp.”
Another employee said she “exceeds expectations in her job as cashier and leader in her area. She leads her department with encouragement and praise, always having high expectations.
While being kind and courteous, she maintains a professional manner with customers. She is always willing to give assistance with any department or situation.
Working with her, you can see she takes pride in her job and strives to do what is best for Conway Corp. She has gained the respect of her peers by being the kind, considerate, hardworking and conscientious person that she is.”
Ussery was nominated by the entire Electric Department who said as the department’s trainer “he is the one who teaches the apprentices the proper safety techniques. He takes the job very seriously. He strives to not only be a leader, but a safe one.”
Arnold said he was proud to be able to recognize employees who go above and beyond.
“We are extremely proud of our employees and want to recognize those who continue to exceed expectations,” he said. “The peer nominations submitted make these awards even more meaningful.”