Conway Corporation Cable Installer Jason Fleming has earned the Broadband Premises Expert certification from the Society of Cable Telecommunications Engineers after an eight-week course and final exam.
The BPE certification qualifies him as a Level 3 technician and is the foundation and one of three stand-alone Broadband Premises certifications that Conway Corp started using in 2015 as part of the core curriculum for all cable department employees. It is the first of six career path certifications in the department.
“The time and energy put into earning these certifications is a direct reflection of who Jason is,” CATV Training Coordinator Tommy Nolen said. “These certifications are essential as technicians advance in their career, and through our training efforts with the national and local SCTE (Society of Cable Telecommunications Engineers) Razorback Chapter, we reinforce them with class theory, hands-on testing and field application.”
Certifications include training for customer service, troubleshooting, test equipment, measurements, service restoration related to industry-wide standards and practices, instruction in the latest technologies and digital home technology.
Fleming is now certified to perform routine installations, disconnects, pre-wires, change of service and multiple dwelling unit wiring for cable television video, voice and data residential customers by showing proficiency in six main competencies: Technology, Systems & Requirements; Premises Devices; Installation; Troubleshooting & Maintenance; Standards and Safety as well as coach, teach and mentor other technicians.