Customer Service is one of our core values, and we recently honored Business Class Services Specialist Justin Moore with the company’s annual Customer Service Award for his dedication.
The award recognizes an employee who goes above and beyond to lead by example and exceed customers’ expectations both internally and externally.
Justin was nominated by his fellow co-workers for his dedication to our customers during the uncertainty of 2020.
One nomination for Justin said, “When Covid-19 first hit, we were faced with the discomfort of no longer being able to assist customers inside their businesses. We understand these customers rely on telecommunication services for their livelihood. While we stopped going into homes, Justin stepped up to ensure our business customers received the same level of service they did pre-pandemic. Justin entered doctor offices and hospitals and had to isolate during this time. Because of his dedication, we were able to address our business customer needs in a timely manner.”